Payment policy

Pelvera Mansion accepts UPI and Cash on Delivery. Those are the two payment methods, and there are no others.

Cash on Delivery

Available for eligible orders and PIN codes, with no additional COD fee. Payment is made to the delivery agent when the parcel arrives. Some remote PIN codes are not serviceable; checkout tells you if in force to your address.

Cards

Stated directly: we do not accept cards. There is no card payment route on this store, so no card details are ever collected or stored. Treat any request for card details in our name as fraudulent.

Currency and pricing

Everything is priced in Indian Rupees. What you see on a product page is the cost of the goods themselves; delivery is added separately and shown before checkout completes – ₹49 under ₹999, free at ₹999 and above.

UPI

Choose UPI at checkout and complete the payment in whichever UPI app you use. The transaction is between the two banks; we do not handle or hold your PIN at any stage.

Tax and invoicing

Tax status, stated directly: not registered for GST. Turnover is below the applicable GST registration threshold and registration is therefore not applicable to the business at this time. Nothing for GST is charged separately on your order, and no GST tax invoice bearing a GSTIN can be issued. Product page price is the price of the goods; delivery charges appear before checkout is completed.

You will find an order invoice inside the parcel – it records what you bought and what you paid, but it is not a GST tax invoice.

Sets

A sheet set price covers all pieces listed in the set, usually a fitted sheet, a flat sheet and two pillowcases. The piece count is on each product page.

Failed or duplicate payments

If a UPI payment is debited but the order does not confirm, email [email protected] with the UPI reference and the time of the transaction. If the same order is paid for twice, the duplicate payment is refunded within 5 business days after we confirm the duplicate transaction.

Refunds

Refunds go back to the original payment method. For a Cash on Delivery order the refund is sent to bank or UPI details you provide. Timelines are in the Return and refund policy and the Cancellation policy.

Receipts

Your order confirmation email is the record of what you paid. An order invoice is also included in the parcel. Neither is a GST tax invoice.

What appears on your statement

A UPI payment shows against the account name registered for this store, which may read slightly differently from the shop name on this website. If a line on your statement is unclear, send us the reference at [email protected] and we will identify it.