About Pelvera Mansion

Behind this shop is a small online retail business in Thane, Maharashtra selling rugs, bed linen and home textiles. What follows is the record: the facts, how a listing gets made, and the boundaries.

The four facts

  • Based in: Thane, Maharashtra
  • Trading as: Pelvera Mansion – online retailer, no physical showroom
  • Catalogue: Area Rugs, Blankets & Dohars, Doormats, Bed Sheet Sets, Wall Art, Mirrors
  • Delivery: within India, dispatched from Thane

This is an online-only retailer. There is no showroom for customers to visit – the address given is the business and order fulfilment address where orders are packed and returns are received.

How a item gets listed

  1. Source and confirm. What is this item made of, what size is it, what comes in the pack.
  2. Write only what is confirmed. Missing specs stay missing; we do not fill gaps by inference.
  3. Photograph as supplied. Colour renders differently by screen; natural materials vary batch to batch.
  4. Check the stock is real. Anything that turns out not to be gets a call and a full refund.

How we choose textile stock

We stock for Indian conditions: cotton dohars for warm nights and air-conditioned rooms, coir mats that survive monsoon at a doorway, and washable rugs rather than dry-clean-only ones. Where a fibre content is not confirmed, we leave it off.

What we are

  • Online retail, one address, Thane, Maharashtra.
  • Rugs, bed linen and home textiles – held in stock or obtainable from suppliers.
  • One inbox ([email protected]), one phone line (+91 7302123454), answered by us.
  • Packing and enquiries done by the same small team.

What we are not

  • Not a maker. Goods come from suppliers; we do not claim to produce them.
  • Not open to visitors. No showroom, no counter, no walk-in.
  • Not GST registered. Below the applicable threshold – no GST tax invoice with a GSTIN.
  • Not taking cards. UPI and Cash on Delivery; no card data held.
  • Not adding warranties. Only what a product page itself states, on its own terms.

Contact

Business and order fulfilment address: Hajuri dargha, Noori Rd, near hanuman mandir, Wagle Estate, Ambika Nagar No 3, Thane, Maharashtra 400604, India
Email [email protected] · Phone +91 7302123454
Customer service hours: Monday–Sunday, 9 AM – 10 PM IST

What we do not claim

We do not claim awards, years in business, customer numbers or review scores. Where a page here states a fact, it is one we can support.

How to reach a decision-maker

There is no escalation ladder here. The person answering [email protected] is the person who can authorise a refund or a replacement.